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Billing Example

FAQs

A: A co-payment (co-pay) is a fixed dollar amount that patients pay for physician office visits, prescriptions or hospital services. Coinsurance is a defined percentage of the charges for services rendered. A deductible is the amount of eligible expense a person must pay each year from his/her own pocket before the insurance plan will make payment for eligible benefits.
A: If you were seen at one of our Outpatient Facilities, you will receive one bill for your procedure. If you were seen at a hospital location or at the Morehead Imaging Center, you will receive two bills: one from the facility where you had your exam, and one from Charlotte Radiology for the interpretation of the procedure by our radiologist. It is possible that you did not see the radiologist at the time of your exam. However, once the studies were made, the radiologist interpreted the studies, dictated the results and a copy was sent to your attending and/or referring physicians. When needed, the radiologist also consults personally with your physician.
A: Our billing departments can be reached Monday through Friday from 8:00 AM until 5:00 PM to assist you with your billing and insurance questions. If you would like to make a payment on your bill, please send it to the appropriate address listed below.

Charlotte Radiology
704-362-7020 / 800-948-4117
PO Box 600109
Raleigh NC 27675

Carolinas Imaging Services
704-362-7076 / 866-429-1423
PO Box 36725
Charlotte NC 28236-9725
A: Depending on the type of exam that you received, it is possible that you did not physically meet the radiologist at the time of your exam. However, once your images were taken, they were sent to the radiologist to review. The radiologist then interpreted the scans for any signs of abnormality or disease. They then dictated the results of the study and send a copy to your attending and/or referring physicians. When needed, the radiologist also consults personally with your physician to let them know what they have seen on your exam. So the radiologist is actually very active in your medical care, but sometimes it is behind the scenes!